Terms of Service

1. Agreement to Terms

By accessing our website, purchasing lottery tickets, or participating in any lottery games offered by Solar Meridian Sundial (operating under MegaPrizeAU.com), you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our services.

These terms constitute a legally binding agreement between you and MegaPrizeAU.com. Your continued use of our services signifies your acceptance of these terms and any future modifications.

2. Age Requirement and Eligibility

By using our services, you represent and warrant that:

• You are at least 18 years of age
• You are a resident of Australia or legally present in Australia
• You have the legal capacity to enter into binding contracts
• You are not prohibited by law from participating in lottery games
• You will provide valid identification when requested

We reserve the right to request proof of age and identity at any time. Failure to provide valid documentation will result in suspension or termination of your participation and forfeiture of any prizes.

3. Geographic Restrictions

Our lottery services are available only to individuals who are physically located within Australia at the time of ticket purchase. You must be present in Australia to participate in our lottery games.

Certain states or territories may have additional restrictions or requirements. It is your responsibility to ensure that your participation complies with all applicable local laws and regulations.

We reserve the right to verify your location and may use geolocation technology or other means to confirm your physical presence in Australia. Tickets purchased from locations outside Australia are void and non-refundable.

4. Ticket Purchase and Payment

Lottery tickets may be purchased at authorized retail locations throughout Victoria. Each ticket purchase is subject to the following terms:

4.1 Purchase Process

• All ticket purchases are final and non-refundable except as required by law
• Tickets must be purchased before the draw closing time for the relevant game
• Payment must be made in full at the time of purchase
• You will receive a timestamped receipt for each transaction
• It is your responsibility to verify ticket details before leaving the retail location

4.2 Accepted Payment Methods

We accept the following payment methods at authorized retail locations:

• Visa and Mastercard credit/debit cards
• Apple Pay and Google Pay mobile payments
• PayPal and other digital wallets (where available)
• Cash payments (at physical retail locations)

4.3 Pricing and Fees

Ticket prices are clearly displayed for each lottery game and are subject to change without notice. All prices are in Australian Dollars (AUD) and include applicable taxes. We do not charge additional processing fees for ticket purchases.

4.4 Transaction Records

Every ticket purchase receives a meridian-sealed timestamp and unique transaction identifier. You are responsible for retaining your ticket and receipt as proof of purchase. Lost, stolen, or damaged tickets cannot be replaced or redeemed.

5. Game Rules and Draw Procedures

Each lottery game operates according to specific rules that govern gameplay, odds, prize structures, and draw procedures. These rules are available at retail locations and on our website.

5.1 Official Draw Times

Draw times are displayed with timezone precision for all Australian states. Draws are conducted at the published times and dates. Ticket sales close prior to each draw as specified in the game rules. Tickets purchased after the closing time will be entered into the next available draw.

5.2 Random Number Generation

All draws use certified random number generation systems that are regularly audited and comply with Australian gaming regulations. Draw results are final and binding. We maintain complete records of all draws for regulatory compliance and audit purposes.

5.3 Odds and Probabilities

Winning odds for each game and prize division are clearly displayed before purchase. These odds are mathematically calculated and do not guarantee individual results. Past results do not influence future outcomes.

6. Prize Claiming and Payment

Winners must claim prizes in accordance with the following procedures and within the specified timeframes.

6.1 Prize Claim Periods

• Prizes must be claimed within 12 months from the draw date
• Unclaimed prizes after the claim period are forfeited
• Extensions to claim periods may be granted in exceptional circumstances

6.2 Prize Verification

To claim a prize, you must present your original winning ticket and valid identification. We reserve the right to verify the authenticity of tickets and the identity of claimants. Prizes will not be paid until verification is complete.

6.3 Prize Payment Methods

Small prizes may be claimed at retail locations. Larger prizes require verification at designated claim centers. Prize payment methods vary by amount and may include cash, cheque, or electronic transfer to an Australian bank account.

6.4 Tax Obligations

6.5 Publicity Requirements

By claiming a prize, you consent to the use of your name, likeness, and prize information for promotional purposes unless prohibited by law. We respect your privacy and will handle your personal information in accordance with our Privacy Policy.

7. Responsible Gaming Obligations

We are committed to promoting responsible gaming and require all participants to engage in lottery activities responsibly.

7.1 Player Responsibilities

• Set and maintain personal spending and time limits
• Participate only with money you can afford to lose
• Recognize warning signs of problem gambling
• Seek help if gaming becomes problematic
• Never participate while under the influence of alcohol or drugs

7.2 Support Resources

We provide access to responsible gaming resources and support services. For comprehensive information, please visit our Responsible Gaming page.

8. Prohibited Activities

The following activities are strictly prohibited and may result in immediate termination of your participation and forfeiture of prizes:

• Underage Participation: Purchasing tickets for or on behalf of anyone under 18 years of age
• Fraud and Deception: Providing false information, using fraudulent payment methods, or attempting to manipulate draws or results
• Ticket Alteration: Altering, defacing, or tampering with lottery tickets or receipts
• System Abuse: Attempting to exploit system vulnerabilities or engage in automated ticket purchases
• Criminal Activity: Using lottery services for money laundering or other illegal purposes
• Harassment: Harassing, threatening, or abusing staff or other participants
• Unauthorized Access: Accessing restricted areas or attempting to obtain confidential information

9. Intellectual Property Rights

All content on our website and promotional materials, including but not limited to logos, trademarks, game names, designs, text, graphics, and software, are the property of MegaPrizeAU.com or our licensors and are protected by Australian and international intellectual property laws.

9.1 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use our website and services for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

9.2 Trademarks

"Solar Meridian Sundial" and all associated logos and game names are trademarks of MegaPrizeAU.com. Unauthorized use of our trademarks is prohibited and may constitute trademark infringement.

10. Limitation of Liability

To the maximum extent permitted by Australian law, MegaPrizeAU.com and its officers, directors, employees, and agents shall not be liable for:

• Lost, stolen, damaged, or illegible tickets
• Errors in ticket printing or number selection systems
• Technical failures, system malfunctions, or communication errors
• Acts of God, natural disasters, or events beyond our reasonable control
• Third-party actions, including payment processor failures
• Indirect, consequential, or punitive damages arising from your use of our services

Our maximum liability in any circumstance is limited to the amount you paid for the ticket(s) in question, except where prohibited by law.

11. Dispute Resolution and Governing Law

11.1 Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Victoria.

11.2 Dispute Resolution Process

In the event of any dispute, claim, or controversy arising from or relating to these terms or our services:

1. You must first contact our customer service team to seek an informal resolution
2. If informal resolution fails, you may submit a formal written complaint
3. We will investigate and respond within 30 days of receiving your complaint
4. If still unresolved, disputes may be referred to mediation or arbitration before litigation

11.3 Class Action Waiver

To the extent permitted by law, you agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class, consolidated, or representative action.

12. Service Modifications and Termination

12.1 Right to Modify Services

We reserve the right to modify, suspend, or discontinue any lottery game, service feature, or aspect of our operations at any time with or without notice. This includes changes to game rules, prize structures, ticket prices, and draw schedules.

12.2 Cancellation of Draws

In exceptional circumstances, we may cancel or postpone scheduled draws. If a draw is canceled before it occurs, ticket purchases will be refunded. If a draw is completed but results are invalidated, we will conduct a replacement draw or issue refunds as appropriate.

12.3 Account Suspension and Termination

We may suspend or terminate your access to our services immediately and without prior notice if:

• You violate any provision of these Terms of Service
• You engage in fraudulent, illegal, or prohibited activities
• We suspect problem gambling behavior that requires intervention
• You request self-exclusion or voluntary suspension
• We are required to do so by law or regulatory authority

Upon termination, any outstanding valid tickets remain eligible for prize claims according to game rules and claim periods.

13. Third-Party Services and Links

Our website may contain links to third-party websites, services, or payment processors. We are not responsible for the content, practices, or policies of these third parties. Your use of third-party services is at your own risk and subject to their respective terms and conditions.

We maintain relationships with authorized lottery operators and payment service providers. These relationships are governed by separate agreements, and we are not liable for their actions or failures except as required by law.

14. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We comply with the Australian Privacy Principles and all applicable data protection laws.

For complete information about how we handle your data, please review our Privacy Policy.

15. Regulatory Compliance

Solar Meridian Sundial operates under full license and regulation by Australian gaming authorities. We comply with all applicable federal and state laws governing lottery operations, including:

• Age verification and player protection requirements
• Responsible gaming and problem gambling prevention standards
• Random number generation and draw integrity requirements
• Financial reporting and anti-money laundering obligations
• Consumer protection and fair trading standards

We undergo regular audits and maintain complete transparency with regulatory authorities. Our license information and compliance certificates are available upon request.

16. Indemnification

You agree to indemnify, defend, and hold harmless MegaPrizeAU.com, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from your violation of these Terms of Service, your misuse of our services, your violation of any law or regulation, or your violation of any third-party rights.

17. Severability and Waiver

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

Our failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of MegaPrizeAU.com.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and MegaPrizeAU.com regarding your use of our lottery services and supersede all prior agreements, understandings, and communications, whether written or oral.

19. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes become effective immediately upon posting to our website unless otherwise specified. We will update the "Last Updated" date at the top of this document to reflect the date of the most recent changes.

Your continued use of our services after changes are posted constitutes your acceptance of the modified terms. We encourage you to review these terms regularly to stay informed of any updates.

For significant changes that materially affect your rights or obligations, we will provide additional notice through email or prominent website notification.