Get in Touch

You can contact us through multiple channels: call our retail locations directly (phone numbers listed on this page), email us at info@MegaPrizeAU.com, visit any of our physical retail locations across Victoria, or fill out the contact form on this page. We're committed to responding to all inquiries within 24-48 business hours.

We aim to respond to all email and contact form inquiries within 24-48 business hours. Phone inquiries during business hours receive immediate assistance. For urgent matters related to responsible gaming or problem gambling concerns, please contact the 24/7 National Helpline at 1800 858 858 for immediate support.

Absolutely! Our team is happy to provide detailed information about all our lottery games, including odds, jackpot values, ticket prices, and draw times. You can find comprehensive information on our Lotteries page, or contact us directly for specific questions. We believe in complete transparency and are committed to helping you make informed decisions.

We have multiple authorized retail locations across Victoria, Australia. Each location offers in-person lottery ticket purchases, information, and support. Visit our Locations page for a complete list with addresses, phone numbers, and Google Maps links to help you find the nearest location.

If you have concerns about problem gambling, please know that professional, confidential support is available 24/7. Contact the National Helpline at 1800 858 858, visit gamblinghelponline.org.au for live chat support, or explore our Responsible Gaming page for comprehensive resources, self-assessment tools, and information about support organizations.

Currently, lottery tickets must be purchased at our authorized retail locations across Victoria. This ensures proper age verification, responsible gaming practices, and direct customer support. Visit our Locations page to find your nearest authorized retailer, or contact us for more information about our services.